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Osteopathy

A method of diagnosing, correcting and treating health problems by mobilising and stretching one’s muscles and joints.

Osteopathy

Osteopathy is a non-invasive, hands-on therapy , osteopathy takes account of the causes and underlying factors involved in injury, pain and dysfunction, thereby minimising the risk of recurrence. Suitable for all ages, treatment aims to reduce pain and tension, and improve whole-body function and mobility. Each individual is as unique as his or her symptoms, making patient-practitioner partnership essential. .

Since 2017, Osteopathy is proudly recognised as an Allied Health Profession by the National Health Service – NHS England.

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Osteopaths use physical manipulation, stretching and massage with the aim of:

  • Improving the mobility of joints
  • Easing the muscle tension
  • Increasing the blood supply to tissues and
  • supporting the body to heal

In the UK, osteopathy is a health profession regulated by UK law. All our Osteopaths are regulated by General Osteopathic Council (GOsC).

Who do we treat?

From newborns to adults, Osteopaths at Excel Health will tailor make each Osteopathic treatment to suit each individual patient. All our Osteopaths are experienced in treating babies, children, pregnant women, adults and older people.

What do we treat?

We treat a wide variety of musculoskeletal and joint conditions including

  • Arthritic pain
  • Backache, back pain & lumbago
  • Cramp
  • Frozen shoulder
  • Foot & ankle pain
  • Headache arising from neck
  • Hip & knee OA pain
  • Joint pain
  • General aches & pains
  • Inability to relax
  • Mechanical neck pain
  • Minor sports injuries
  • Muscle spasms
  • Nerve pain
  • Rheumatic pain
  • Sciatica
  • Shoulder & elbow pain
  • Tennis & golfers elbow

Don’t worry if your particular pain or condition does not fit into a category! Simply call or visit to discuss how we can help.

Treatment can also assist with sleep cycles and the nervous, circulatory, and lymphatic symptoms.

Treatment is individually-tailored, and may include soft tissue techniques to stretch, strengthen and relax. We also practice joint articulation mobilisation and manipulation techniques to encourage joint mobility, fluid flow and tissue repair. Each appointment includes a personalised exercise plan, with advice on posture, ergonomics and lifestyle changes available, should you wish to accept them. Osteopaths are trained to recognise ‘red flags’ and are able to refer for imaging and further investigation where necessary.

Can I get Osteopathy through your health insurance provider?

Yes, you can! We work with all major UK Health Insurance companies including Bupa, AXA-PPP, Aviva, Allianz, Cigna, WPA, Vitality, EMR and more. If you would like to receive Osteopathy through your health insurance, please first confirm with your provider, before starting with us. They will provide you with an authorisation number, which needs to be quoted at the time of booking. If you do not have your authorisation number at the time of booking then we can provide you with a receipt for your session, which you can use to claim back directly from your insurer.

Meet Ben, Our Osteopath.

Ben Cassidy is a graduate of the world-renowned University College of Osteopathy in London. He works in private practice across the South East using a variety of structural and postural techniques, and is a lecturing assistant in Osteopathic Technique and Principles at the European School of Osteopathy in Maidstone. With a 20-year history of corporate work in the city, he is well placed to recognise and treat the common, and less common, symptoms of work-related strains and stresses. A keen amateur sportsman, and qualified sports massage therapist, Ben has a deep knowledge of sports-related injuries and can offer advice on technique, rehab and injury prevention. He also has a special interest in the treatment of arthritis and arthritic joints.

Xcel Health Injury Prevention Tips & Tricks

Wear the right equipment for sports injury prevention

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Don’t push yourself too hard, too fast

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Wear the right equipment for sports injury prevention

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Don’t push yourself too hard, too fast

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Know your pain

FAQ's

General

We advise that you arrive 5-10 minutes early for your first appointment to allow time to complete registration documents. Your therapist will then greet you from reception and take you through to the consultation room where you will be asked your reason for attending, the nature and history of your condition and any details that may be relevant to your assessment or treatment. The therapist will then do a detailed assessment on you to arrive at a diagnosis. Once a diagnosis has been made, the therapist will explain the findings and outline a treatment plan. If there is time, treatment will be given as part of your first session.

We generally advise that you wear comfortable, loose fitting clothing. We also suggest that you wear/bring shorts for hip, knee or back problems. You may be asked to remove one or more items of clothing to enable the therapist to assess your condition. Any clients wishing to bring a chaperone are more than welcome.

The follow up sessions generally last for 30 minutes. During the follow up session, we discuss the progress with you and alter the management plan if needed, after discussing with you various options of treatment available.

Everyone is different and responds differently to treatment. In the majority of cases, we would expect to see symptoms eased after the first session but in other cases it may take a few sessions to really notice a difference. It is important to note that on some occasions, your symptoms may become temporarily aggravated following a session. This is a normal reaction, particular if your injury is quite acute. It is nothing to be worried about but is important to feedback to your therapist so treatment can be adjusted in subsequent sessions.

Reach Us

We have 5 allocated parking spaces including one disabled car parking space. The disabled car park space is right in front of the entrance to the clinic building. Our Clinic benefit from visitor car parking spaces around the estate.

Should you wish to cancel your appointment, we ask that you give us at least 24 hours’ notice so that we can offer the slot to someone else. For late cancellations, we reserve the rights to charge you for the full cost of the appointment.

We are able to bill your insurance provider directly but the contract for payment is held with the individual client. Should the insurance company refuse to pay; the client will be asked to settle the account in full. In order for us to bill your insurance provider, we simply need the name of the policy holder, your membership or policy number and authorisation code. We also need to know details of excess and treatment limitations prior to starting your course of treatment. We are recognised by all major medical insurers. Please ask us for a full list. If we are not recognised by your insurer, we may be able to apply for recognition so please ask.

Payment & Policy

We currently accept cheques, cash and debit or credit card payments (we do not accept american express). We can also take payments over the phone and will shortly be introducing web payments so you can pay as you book to make it even more convenient for you.

If for any reason you are unhappy with the service you have received, please do not hesitate to email us at admin@xcelhealth.co.uk Our practice manager will get back to you within 2 working days. We take all complaints very seriously and use the feedback to improve our service for all clients.

5/5 Overall Satisfaction Rating

60+

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