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Occupational Health

Specialist service to assess, treat & rehabilitate employees to allow them to return to work and function effectively.

Occupational Health

Physiotherapy support in the workplace

Musculoskeletal (MSK) conditions such as back pain and neck pain are one of the most commonly reported most expensive types of work-related illnesses. Many businesses have put an effective occupational health strategy in place to manage and prevent MSK conditions to save the organisation money in the long term.

At Xcel Health Phyiostherapy, we provide complete return to work solutions for all MSK conditions. These solutions blend seamlessly and support existing occupational health services. Through our bio-psychosocial approach our occupational physiotherapists can provide you with a specialist service to assess, treat and rehabilitate employees to allow them to return to work and function effectively. We work flexibly with each organisation to provide a service which matches your needs. This rapid occupational physiotherapy solution is a high quality and cost-effective service including:

  • Occupational physiotherapy (on site)
  • Telephone triage
  • Work station assessments (including display screen evaluation)
  • Functional Restoration Programmes (FRP)/Work Hardening
  • Health promotion events

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Benefits

Our cost-effective solution can significantly reduce your MSK-related sickness rates with a typical return on investment of between £3 and £8 for every £1 spent. We provide easy and fast access to our team of highly trained occupational physiotherapists who offer early intervention. Our comprehensive management information reports provide you with extensive data on the health of your workforce and a cost analysis of your service.

You are in safe hands with our team of highly qualified and experienced professionals with Health and Care Professions Council and Chartered Society of Physiotherapy registrations. The occupational physiotherapist service is highly valued by the organisations we work with, improving employee wellbeing and satisfaction rates.

Workplace Assessment

Employers with more than 5 staff are required by law to undertake regular risk assessments of all employees who use display screen equipment (DSE) for more than one hour at a time during their working day.

In addition to legal compliance, DSE assessments can provide significant cost savings by reducing absence due to MSK disorders. Our occupational health team will undertake workplace assessments to help alleviate pain and support individuals to remain at, or return to, work safely. Workplace assessments are commonly requested in offices but can also benefit employees in a range of other working situations.

Desk Assessment

We recommend a desk assessment including DSE for anyone who feels that their workstation set up may be contributing to pain and discomfort particularly in the low back, neck or wrist. A desk assessment considers your ergonomic setup, employee’s situation, and organisation of work tasks to provide practical recommendations to improve comfort and reduce the risk of aggravating symptoms at work.

For an individual with an injury or disability, a desk assessment with an occupational physiotherapist is an ideal way to identify improvements in the workplace setup. These improvements include changes to the desk setup, the individual’s working patterns or recommendations for assistive technology such as special chairs to improve comfort.

Xcel Health Injury Prevention Tips & Tricks

Wear the right equipment for sports injury prevention

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Don’t push yourself too hard, too fast

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Wear the right equipment for sports injury prevention

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Don’t push yourself too hard, too fast

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Know your pain

FAQ's

General

We advise that you arrive 5-10 minutes early for your first appointment to allow time to complete registration documents. Your therapist will then greet you from reception and take you through to the consultation room where you will be asked your reason for attending, the nature and history of your condition and any details that may be relevant to your assessment or treatment. The therapist will then do a detailed assessment on you to arrive at a diagnosis. Once a diagnosis has been made, the therapist will explain the findings and outline a treatment plan. If there is time, treatment will be given as part of your first session.

We generally advise that you wear comfortable, loose fitting clothing. We also suggest that you wear/bring shorts for hip, knee or back problems. You may be asked to remove one or more items of clothing to enable the therapist to assess your condition. Any clients wishing to bring a chaperone are more than welcome.

The follow up sessions generally last for 30 minutes. During the follow up session, we discuss the progress with you and alter the management plan if needed, after discussing with you various options of treatment available.

Everyone is different and responds differently to treatment. In the majority of cases, we would expect to see symptoms eased after the first session but in other cases it may take a few sessions to really notice a difference. It is important to note that on some occasions, your symptoms may become temporarily aggravated following a session. This is a normal reaction, particular if your injury is quite acute. It is nothing to be worried about but is important to feedback to your therapist so treatment can be adjusted in subsequent sessions.

Reach Us

We have 5 allocated parking spaces including one disabled car parking space. The disabled car park space is right in front of the entrance to the clinic building. Our Clinic benefit from visitor car parking spaces around the estate.

Should you wish to cancel your appointment, we ask that you give us at least 24 hours’ notice so that we can offer the slot to someone else. For late cancellations, we reserve the rights to charge you for the full cost of the appointment.

We are able to bill your insurance provider directly but the contract for payment is held with the individual client. Should the insurance company refuse to pay; the client will be asked to settle the account in full. In order for us to bill your insurance provider, we simply need the name of the policy holder, your membership or policy number and authorisation code. We also need to know details of excess and treatment limitations prior to starting your course of treatment. We are recognised by all major medical insurers. Please ask us for a full list. If we are not recognised by your insurer, we may be able to apply for recognition so please ask.

Payment & Policy

We currently accept cheques, cash and debit or credit card payments (we do not accept american express). We can also take payments over the phone and will shortly be introducing web payments so you can pay as you book to make it even more convenient for you.

If for any reason you are unhappy with the service you have received, please do not hesitate to email us at admin@xcelhealth.co.uk Our practice manager will get back to you within 2 working days. We take all complaints very seriously and use the feedback to improve our service for all clients.

5/5 Overall Satisfaction Rating

60+

Satisfied Customer Reviews

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