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Physiotherapy

25 years of combined experience to serve and to provide you the best therapy

Physiotherapy

Our clinics are recognised by all major insurance companies including BUPA, AXA PPP, Vitality, Nuffield and Aviva. We have chosen our clinic locations to provide warm, comforting surroundings to support our friendly and professional approach.

We work with you throughout the whole of your recovery from the first treatment onwards. Through our staff we have strong links to GPs and the best local consultants for those who require further treatment.

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Our physiotherapists

Our therapists are highly skilled, experienced with accreditation from Health and care Professionals Council, Chartered Society of Physiotherapists and Acupuncture Association of Chartered Physiotherapists. We are confident that we can help you get moving again whether you are recovering from an operation, injury or nagging musculoskeletal pain.

What We Offer

We understand that everyone is different and will listen to you to tailor your physical therapy according to your needs. At our physiotherapy clinics we offer supported recovery from pain relief through to rehabilitation and injury prevention.

We provide:

  • Accurate assessment and diagnosis
  • Best practice, evidence-based treatment
  • A holistic view of musculoskeletal problems

As part of your personalised physiotherapy plan we will ask about your lifestyle, passions and aims for rehabilitation. We will explain our findings and include you in every step of decision-making.

We facilitate tissue healing and minimise the pain and inflammation by various therapeutic interventions. Further to this we seek to restore your normal range of motion by integrating the muscular, joint and nervous systems. When you recover from an operation, injury or chronic pain, we identify and alleviate the recurrence. We listen, encourage, understand and support you throughout your recovery to help you:

  • Return to normal life as early as possible
  • Achieve a pain-free lifestyle
  • Reach the highest possible sporting levels and improve your performance

Xcel Health Injury Prevention Tips & Tricks

Wear the right equipment for sports injury prevention

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Don’t push yourself too hard, too fast

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Wear the right equipment for sports injury prevention

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Don’t push yourself too hard, too fast

Having the proper equipment, such as footwear, is also important to avoiding sports injuries. Shoes that have adequate support and fit properly are a must, as is having the correct shoes for each activity. This can aid in prevention of several conditions, such as heel spurs, sprained ankles, and shin splints.

Know your pain

FAQ's

General

We advise that you arrive 5-10 minutes early for your first appointment to allow time to complete registration documents. Your therapist will then greet you from reception and take you through to the consultation room where you will be asked your reason for attending, the nature and history of your condition and any details that may be relevant to your assessment or treatment. The therapist will then do a detailed assessment on you to arrive at a diagnosis. Once a diagnosis has been made, the therapist will explain the findings and outline a treatment plan. If there is time, treatment will be given as part of your first session.

We generally advise that you wear comfortable, loose fitting clothing. We also suggest that you wear/bring shorts for hip, knee or back problems. You may be asked to remove one or more items of clothing to enable the therapist to assess your condition. Any clients wishing to bring a chaperone are more than welcome.

The follow up sessions generally last for 30 minutes. During the follow up session, we discuss the progress with you and alter the management plan if needed, after discussing with you various options of treatment available.

Everyone is different and responds differently to treatment. In the majority of cases, we would expect to see symptoms eased after the first session but in other cases it may take a few sessions to really notice a difference. It is important to note that on some occasions, your symptoms may become temporarily aggravated following a session. This is a normal reaction, particular if your injury is quite acute. It is nothing to be worried about but is important to feedback to your therapist so treatment can be adjusted in subsequent sessions.

Reach Us

We have 5 allocated parking spaces including one disabled car parking space. The disabled car park space is right in front of the entrance to the clinic building. Our Clinic benefit from visitor car parking spaces around the estate.

Should you wish to cancel your appointment, we ask that you give us at least 24 hours’ notice so that we can offer the slot to someone else. For late cancellations, we reserve the rights to charge you for the full cost of the appointment.

We are able to bill your insurance provider directly but the contract for payment is held with the individual client. Should the insurance company refuse to pay; the client will be asked to settle the account in full. In order for us to bill your insurance provider, we simply need the name of the policy holder, your membership or policy number and authorisation code. We also need to know details of excess and treatment limitations prior to starting your course of treatment. We are recognised by all major medical insurers. Please ask us for a full list. If we are not recognised by your insurer, we may be able to apply for recognition so please ask.

Payment & Policy

We currently accept cheques, cash and debit or credit card payments (we do not accept american express). We can also take payments over the phone and will shortly be introducing web payments so you can pay as you book to make it even more convenient for you.

If for any reason you are unhappy with the service you have received, please do not hesitate to email us at admin@xcelhealth.co.uk Our practice manager will get back to you within 2 working days. We take all complaints very seriously and use the feedback to improve our service for all clients.

5/5 Overall Satisfaction Rating

60+

Satisfied Customer Reviews

5.0 5 Star Reviews